September 11, 2019 Stewart Marshall

7 VIRTUES OF IT

The more virtuous you are, the more your team and customers will love your business

Efficiency, morale and your customer lifetime value will increase

Wages, marketing costs and customer churn will reduce

It’s a simple equation

Performance goes up and expenses come down

So the virtuous can enjoy a superior profit per person

There are 7 VIRTUES to aspire to

VALUE

Understanding the true value of IT is paramount if you’re to fully embrace its capabilities

INVESTMENT & INNOVATION

Buy or build tools to deliver efficiencies and help you stand out in your market

REGULAR REVIEW

There’s a technology revolution going on all around us, and new opportunities become available all the time

TRAINING

Educate the team to improve productivity, and reduce staff turnover and interruption costs

USABILITY

Ensure your tools provide the features and deliver the outcomes and service your people both want and need

ENGAGEMENT

Encourage the team to get involved with technology and find ways to help your customers help themselves

STRATEGIC ALIGNMENT

Focus on your business and marketing goals to fully support the needs of the organisation, today and in to the future

So, are you virtuous?

Or will your sins find you out?


100 Tips and Hints

MarshallFloyd – People and Technology¬†–¬†Download our free guide with over 100 tip, hints and ideas you can use to improve your IT.

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