Getting to market is one thing But to stay in it you need to maximise your customer lifetime value And…
GIVE YOUR CUSTOMERS THE ★★★★★ TREATMENT
#SAAS vendors make subscribing to their platform easy But too many make it EASY TO LEAVE! A monthly churn rate…
DATA IS THE NEW GOLD
Your business is dependent on its electronic data And if it isn't yet, it will be soon And that means…
AI NEEDS YOUR HELP
Yes, #AI will help us and it will shift the job market But it won't turn in to HAL 3000,…
7 VIRTUES OF IT
The more virtuous you are, the more your team and customers will love your business Efficiency, morale and your customer…
WHAT ARE YOU LOOKING AT?
It's amazing what we miss when our focus is elsewhere Last week I posted a video The post was titled…
PLAIN ENGLISH PLEASE
Right, it's #RANT time! What a DUMB industry! It's no wonder business leaders find IT so hard It's an industry…
33 THINGS YOUR BUSINESS CAN HAVE
A far superior profit per person A more efficient team A lower headcount Reduced running costs Slicker procedures and processes…
IGNORANCE IS NO DEFENCE
New CEOs typically inherit all manner of **** systems A legacy their forebear didn't sort out before moving on I…
A GLOWING RECOMMENDATION
I can you tell ad nauseam that I'm very good at what I do, and I am But nothing beats…
HIBERNATE OR INNOVATE?
Something very rare and super precious could be around the corner A #recession during a technology boom A golden opportunity…
FACE TO SCREEN IS THE NEW FACE TO FACE
I grew up rural Warwickshire in the 70s and 80s Just outside Stratford Upon Avon, the home of Shakespeare Being…
DEVELOPING SOFTWARE – 20 QUESTIONS
Wanna develop your own tools to serve your team and customers and improve profit per person? BRAVO! But before you…
YOU’RE NOT MY TYPE IF…
You're a sheep, following the rest and happy in your flock You're not interested in #innovation You think of IT…
B2B, OR IS IT REALLY P2P?
My newest and most exciting client is a domestic and international FreightForwarding and 3PL company A mid-tier player in a…
ALL MUSHROOMS ARE EDIBLE, BUT SOME ONLY ONCE
We eat just a few varieties because we know them to be safe They're nice, but if I'm honest they're…
TECHNOLOGY WILL MAKE YOUR PEOPLE MORE PROFITABLE
So why is Australia such a $^%#ing backwater when it comes to tech use? Tools have been improving man's lot…
WANT TO BE DIFFERENT? – TARGET THE 10%
Your core systems and solutions represent about 90% of tech that you need, and they're just like those of your…
FILL THE KNOWLEDGE GAP AND IMPROVE YOUR PROFIT PER PERSON
Technology is evolving quicker than we are This is a double edged sword for business A fantastic array of opportunities…
A SLOW, MISERABLE DECLINE? – IT’S UP TO YOU!
According to CSIRO, that's pretty much where we are In it's 'Australian National Outlook 2060' report it sees 2 possible…
WHAT PROBLEM AND WHICH ANSWER?
In my last post, I told of how my much loved Subaru Forester had an oil leak and an all…
A STITCH IN TIME SAVES…
My much loved Subaru Forester has an oil leak I know because it drips on the exhaust, creating a plume…
HEY! WE SHOULD CREATE AN APP TO…
NO! No you shouldn't! I'm here to save you money, so trust me on this one 20+ years at the…
THE RIGHT JOB FOR THE TOOL?
Have you ever taken a child to a toy shop as a surprise? It's delightful Their eyes light up when…
THE TRUTH ABOUT ARTIFICIAL INTELLIGENCE
A Dystopian future full of Schwarzenegger and a multidimensional fight for human survival isn't coming anytime soon In fact, software…