There are 3 IT related issues that pop up repeatedly in medium sized businesses. ✖ IT is considered a cost rather…
TOP 7 IT MISTAKES
I see these same 7 mistakes all the time, and they're costing businesses hundreds of thousands of $$$ every year.…
DOING IT FOR MONEY
Despite the many different operating systems, hardware and software options available, IT in business is there to serve one purpose…
IT – A BASIC VALUE PROPOSITION
If you want to sell something, you need to articulate its value. Conversely, people will only buy something if they…
GET READY FOR TOMORROW
I was part of a CSIRO DATA61 round table discussing Australia’s AI ethics and technology roadmap yesterday. The 8 core…
ONE OF THE GUYS?
The trouble with talking and writing about IT is that it's pretty much as dull as [insert word here]. For…
KEEPING UP WITH THE TECHNOLOGY WILL MAKE YOUR PEOPLE MORE PROFITABLE
7 simple words, and something that all business leaders should understand. James Hargreaves certainly did as far back as 1764…
MIND THE GAP
No one outside your IT function has any real understanding of what's going on inside your IT function, and vice…
KEEPING UP WITH THE JONESES
The technology in your business serves 3 major purposes It serves your team, making them more productive and efficient It…
STEP BY STEP
Unless you have a framework and can turn your big problems in to smaller, more manageable pieces, your big problems…
THE FUNDAMENTALS ARE THE SAME REGARDLESS OF SIZE
I'm flattered to have joined the august band of official contributors at Smallville.com.au, a community dedicated to helping the approximately…
JUST @#$%^&* PICK ONE AND MOVE ON
Which CRM? Which anti-virus? G Suite or Office 365? Who cares! What?! How can I, a serious IT professional, be…
SORT OUT YOUR IT IN 2019
Will 2019 be the year that you finally take control of your IT and stop wasting hundreds of thousands of…
NO PAIN, NO GAIN!
One of the more common complaints I hear about IT is "There's always something updating and it makes us unproductive".…
WHAT’S BETTER THAN AN IT STRATEGY?
Only 20% of businesses have a formal business plan. Given this disturbingly low number, you won't be surprised to learn…
IF IT AIN’T BROKE, DON’T FIX IT
For as long as I can recall, suggestions that changes might be made to existing IT systems have often been…
COMMUNITY AND CONNECTION
Tomorrow, you won't be selling your products. The savvy will use technology to engage with their customers and deliver them…
X MARKS THE SPOT
Want an effective assessment of your IT? ASK THE EXPERTS! By which of course I mean your team. They already…
MEASURING SUCCESS
Summer is coming, and along with it the likelihood of storms. So yesterday morning saw Mrs Marshall and I on…
STOP LOOKING AT THE PRICE TAG
A recent report from Microsoft and Intel suggests that the cost of keeping a PC more than 4 years old…
WINDOWS vs MAC – JUST PICK ONE!
Give your team whichever one makes them happy and productive and get on with your life. Because as ever, if…
DON’T JUST SELL, SERVE!
I'm just about to review the typeset version of my book "Doing IT for Money". One month to go before…
HOW DOES THIS HELP MY PEOPLE?
Technology is there to help us be better at whatever it is we do, so make sure you focus your…
TO ERR IS HUMAN. TO REALLY $#%@ UP, USE A COMPUTER
The catchcry of those who mistrust IT. And yet it runs their business. Don't believe me? Try switching it all…
MY WHAT AND WHY
When asked what I do, I say I'm an IT expert and commercial design thinker who helps businesses improve their…